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A report on the operation management of Arnold Palmer Hospital

Number of Words : 4519

Number of References : 27

Contents

 Executive Summary 2
 Introduction 4
 Arnold Palmer Hospital 5
 Critical evaluation of the Arnold Palmer Hospital’s current approaches 6
 Current operations of the Arnold Palmer hospital 6
 The tactical viewpoint of Arnold Palmer Hospital 8
 The strategic perspective of Arnold Palmer Hospital 9
 Critical evaluation for the development of the new approach 10
 STEER Analysis 10
 Socio-cultural 10
 Technological 10
 Economic 10
 Ecological 11
 Regulatory factors 11
 Analyzing Arnold Palmer Hospital’s proficiency for development 11
 Strengths 11
 Weaknesses 12
 Opportunities 12
 Threats 13
 Development of the new approach 13
 Recognizing the weakness in the management of the hospital 13
 Collection of the required information for the change process 14
 Decision making and action plan 14
 Implementation 14
 Monitoring and evaluation 14
 Activities for developing the required changes in the quality of service of the Arnold Palmer Hospital 15
 Activities for developing the required changes in the supply chain of the Arnold Palmer Hospital 16
 Activities for developing the required changes in the process of the Arnold Palmer Hospital 16
 Conclusion 17
 Bibliography 18

Description

The purpose of the paper is to understand and critically evaluate the present operation management of Arnold Palmer Hospital in context of their quality of service, processes and supply chain. The strategic and tactical perspective of the hospital is being analyzed in this paper to understand the current operating procedure of the Arnold Palmer restaurant to achieve their objective of 100 % customer (patient) satisfaction. The effort has been made through this paper to study the managing of different operations of the organization and to gain insight of the operating procedure that the hospital management follows to gain competitive advantage and sustainable development for the organization. The study helps to explore the existing faultiness in the managing of the different operations of the Arnold Palmer Restaurant. <br />The objective of the paper is to examine the current procedures of the organization from the strategically and tactical perspective and to develop and justify a new approach for enhancing the operational procedure at Arnold Palmer Hospital. The progress of the organization is related to the way the hospital handles its quality of service, processes and supply chain in order to gain the customer satisfaction. Through this paper the attempt has been to analyze the current process and to put forth the suggestive actions for the enhancement of the procedure of operations of Arnold Palmer Hospital. The overall objective is to strategically and tactically induce the advancement of the contemporary procedures of the organization. The continuous improvement is necessary for the procedures of Arnold Palmer Hospital in order to achieve their goals of customer satisfaction and to gain competitive advancement in the long term. <br />

Price Details

Price Full Assignment : 135 USD    (Ready assignment, instant delivery)

Price Custom Assignment : 270 USD    (Assignment Uniquely made for you with Plagiarism Report, Delivery within 72 hours)

Price References : 20 USD (Only References, Instant Delivery)

AKey : HMA-8348

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